Notes: Required textbooks included in course fee. Bring a sack lunch if desired.
Please bring your laptop (with Microsoft Office package loaded) for classwork.
You are strongly encouraged to bring potential business process improvement opportunities or projects on the first day of class.
Target Audience: The course is intended to teach you the skills needed to progress in your management plan. This course will teach you how to lead and coach a group.
Prerequisites (courses and/or assessment or tests): You must have be a current Six Sigma Green Belt and provide evidence of successful completion of a SSGB Certificate Program or training. Be prepared to provide evidence of a completed Six Sigma Green Belt project and the resulting sigma score change. Candidates must also have a good command of the English language. Some working knowledge of statistics will be helpful, but not mandated.
Student Course Materials: CCSSBB Materials and handouts included.
Equipment: You must bring a laptop for project work.
Course Description: The Six Sigma Certification has become one of the fundamental in maintaining the quality level within any organization. Our program provides working knowledge and skills so that professionals can lead and manage process improvements throughout an organization. The primary techniques used for Six Sigma initiatives are quality management tools that measure progress and ensure that everyone sticks to the overall quality improvement goals. You will be seen as someone who is capable of completing difficult tasks. It is especially impressive when you do that on your own time.
Learning Outcomes: Upon successful completion of this course, you will be able to:
Explain six sigma philosophies and principles, including related systems and tools (lean, quality, process/continuous improvement, etc.), and will be able to
Describe their impact on various business processes throughout the organization
Discuss the various leadership and six sigma roles and responsibilities
Recognize organization roadblocks and be able to use change management techniques to
manage organizational change
Define benchmarking and will understand various financial and other business performance measures Identify customer requirements and describe the impact that six sigma projects can have on various types of customers
Demonstrate techniques used in managing teams, including time management, planning and decision-making tools, team formation, and performance evaluation and reward.
Use appropriate techniques to overcome various group dynamics challenges.
Describe the elements of a project charter (problem statement, scope, goals, etc.) and be able to use various tools to track the project progress.
Use customer feedback to determine customer requirements.
Identify data collection techniques, process elements, and process analysis tools
Explain basic understanding of measurement systems.
Describe probability concepts and distributions
Explain statistical and process capability calculations
Discuss the results of correlation and regression analyses
Define multivariate tools
Perform hypothesis testing and analyze their results
Explain the elements and purpose of FMEA and be able to use root cause analysis tools
Identify and interpret the 7 classic wastes
Use gap analysis tools
Plan design of experiments (DOE) and be able to analyze their results
Use various tools to eliminate waste and reduce cycle-time
Define kaizen, kaizen blitz, and theory of constraints
Describe how to implement an improved process and how to analyze and interpret risk studies
Implement statistical process control (SPC)
Explain total productive maintenance (TPM) and visual factory concepts
Develop control plans and use various tools to maintain and sustain improvements
Discuss common DFSS and DFX methodologies, robust design and processes, and techniques for strategic and tactical design
Teaching Methodology and Assessment: Our teaching will be very much hands-on. Lecture, discussions, power point presentations, real life experiences, case studies, and project completion. Selection of the project and completion in the team environment will give you the ability to understand how 6-sigma works and install it in your work environment.
Criteria for Successful Completion: To receive a Clayton State University Center for Continuing Education Certificate and CEUs, you must attend 80% of all class sessions, actively participate, complete an evaluation for the course and make a final presentation about your class project. In addition, you must make 80% or better on the final exam.
Amount of contact time (in hours) needed to effectively teach this course: 36
Number of CEUs to be offered: 3.6
There are still openings remaining at this time.
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